Effective October 05, 2024, the Office of Workers’ Compensation Programs (OWCP) providers will have the ability to add supporting documentation using the Workers’ Compensation Medical Bill Processing (WCMBP) portal for “In Process” bills. Adding attachments before the final adjudication of the bill allows providers to provide additional information to aid in bill approval, reducing the need for adjustments.

Providers can view this option on the WCMBP portal under Bill Inquiry and then navigating to the Bill Detail page. If a bill status is “In Process,” then the View/Add Attachment button will be available at the top left of the page.

Providers can select the button to upload attachments. More than one attachment is allowed. Each attachment cannot exceed 10 MB.

Please note that if the bill has been finalized, adding attachments is no longer allowed. This error message will appear upon attempting to upload attachments: “The bill processing is complete and additional attachments cannot be added.” In this case, the provider can refer to the final bill adjudication on the Remittance Voucher to determine whether to submit an adjustment for paid or partially paid bills or to resubmit for denied bills.

Refer to the Direct Data Entry Billing Tutorial or the Bill Adjustment Tutorial for instructions and examples.

For questions, contact our Call Center at the applicable phone number listed below, where a representative will be happy to assist you.

Division of Coal Mine Workers' Compensation (DCMWC):
1-800-638-7072

Division of Energy Employees Occupational Illness Compensation (DEEOIC):
1-866-272-2682

Division of Federal Employees' Compensation (DFEC):
1-844-493-1966

Effective August 24, 2024, the Office of Workers’ Compensation (OWCP) Division will enhance the Workers’ Compensation Medical Bill Processing (WCMBP) authorization submission page to better reflect when an authorization correction request has been approved.

Currently, if a correction request is approved, then the approved correction request is updated to Cancelled status, and the approved authorization changes are reflected in the original authorization request.

In the new process, if a correction request is approved, then the approved correction request will then change to Corrected status and the approved authorization changes will be reflected in the original authorization request.

The steps to submit an authorization correction request for OWCP review will remain the same. Refer to the Submitting an Authorization Correction quick reference guide (QRG) for more information.

For additional information, contact our Call Center at the applicable numbers listed below, where a representative will be happy to assist you.

Division of Energy Employees Occupational Illness Compensation (DEEOIC): 1-866-272-2682

Division of Federal Employees' Compensation (DFEC): 1-844-493-1966